Privacy Policy

Last updated: January 2026

1. Introduction

At James-It, I value your trust and am committed to protecting your privacy. This Privacy Policy explains how I collect, use, and safeguard your personal information.

2. Information I Collect

I may collect the following types of information:

• Contact Details: Name, email address, phone number, and physical address.
• Service Details: Information specific to your requests (e.g., shopping lists, delivery instructions, gate codes).
• Payment Information: Transaction details securely processed by third-party payment providers (Stripe). I do not store full credit card numbers.

3. How I Use Your Information

Your information is used solely for:

• Providing and coordinating the services you request.
• Communicating with you regarding your service status or scheduling.
• Processing payments.
• Improving my service offerings (e.g., feedback).

4. Information Sharing

I do not sell or rent your personal information. I may share your data with trusted third parties only when necessary to perform the service (e.g., sharing a delivery address with a partner courier if applicable, though I usually perform tasks myself) or as required by law.

5. Data Security

I implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Contact Me

If you have questions about this Privacy Policy, please contact me at:
Email: james@hotdang.ca